FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

All my jewellery is made of silver, brass, copper, semi-precious stones and pearls, or a blend of all of these unless otherwise specified in the description.

I source my own stones and then have them carved by a few of the best karigars in India, who are also experienced makers of fine jewellery. Some products are gold plated, while most have an antique finish, which means they might appear faded and will (hopefully) look like heirloom pieces the more they’re worn.

I’m happy to re-plate them when needed, or use different materials or finishes according to your requirement.

If you’re wondering like many others whether copper and gold brass rings will turn your fingers green, you should know this varies from person to person, depending on the moisture content in their skin. Pro tip: Paint clear nail polish on the inside of the ring to protect your fingers (and the ring).

  1. Avoid humidity and moisture.
  2. Store in an air-tight box or zip lock pouch.
  3. Remove when exercising, showering, and swimming.
  4. Keep away from perfumes, oils, potions and lotions.
  5. Pearls and natural stones are fragile and unique – handle with care.
  6. To avoid scratches, marks and tangles, wrap individually and store separately.

You can use Credit or Debit cards, Indian or international, to pay online.

Unfortunately, Cash On Delivery isn’t an option currently, as the process with my craftsmen as it stands, won’t allow it.

If all else fails, email me at info@bhrigu.store and I’ll send you my bank details.

Before you have it in your hands, rest assured I’ve done a thorough quality check personally. The process from start to finish takes around 3 – 5 business days in total. 

For customized orders start to finish takes around 4 - 5 weeks.

If you are looking for different materials for the designs that I offer (metal or stone), please write to me at info@bhrigu.store. I’d be happy to try to work this out for you but please be aware that it might take a little longer.

All my products are handmade with love, so each piece is one of a kind.

This means your purchase may differ slightly from the image you see on the website, and there may be minor irregularities.

For example, stone shades vary considerably within an acceptable tolerance, an effect which is magnified to different degrees by computer screens. 

If your piece is damaged or incorrect, please send me a photo and request an exchange within 14 days of receipt of the item to info@bhrigu.store

As mentioned previously, I don’t offer refunds or exchanges as everything is made-to-order.

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